Privacy Policy
Effective Date: 06/06/2024
Introduction
Wine Country to Coast Vacation Rentals ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website winecountrytocoast.com. By using our website, you agree to the terms outlined in this policy.
Information We Collect
We collect both personally identifiable information (PII) and non-personally identifiable information (non-PII) to improve your experience on our website.
Personally Identifiable Information
- Contact Information: Name, email address, phone number, and mailing address.
- Booking Details: Dates of stay, property preferences, and payment information.
- Communication: Any information you provide when you contact us or subscribe to our newsletters.
Non-Personally Identifiable Information
- Usage Data: Pages visited, time spent on our site, and other analytical data.
- Device Information: IP address, browser type, operating system, and device type.
How We Use Your Information
We use the collected information for various purposes, including:
- To Facilitate Bookings: Process reservations, payments, and provide customer support.
- Communication: Send booking confirmations, updates, promotional materials, and respond to inquiries.
- Website Improvement: Analyze website usage to enhance user experience and improve our services.
- Legal Obligations: Comply with legal requirements and protect our rights.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your PII to outside parties without your consent, except as described below:
- Service Providers: We may share information with third-party vendors who assist us in operating our website and providing our services.
- Legal Compliance: We may disclose information if required by law or to protect our rights and property.
SMS Privacy Policy
We utilize SMS text messaging as part of our communication methods with guests to provide arrival information and respond to guest questions. Dillon Beach Property Management, Inc. is committed to protecting your privacy. We do not share or sell SMS opt-in or phone numbers for the purpose of SMS with 3rd parties. You may choose at any time to not receive SMS from Dillon Beach Property Management, Inc.
Data Security
We implement a variety of security measures to maintain the safety of your PII. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Choices
You have the following options regarding your information:
- Access and Update: You can access and update your personal information by contacting us.
- Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe link in the emails.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: office@winecountrytocoast.com
- Phone: 707-878-2204
- Address: PO Box 366
Guerneville, Calif. 95446
By using our website, you consent to our Privacy Policy.